Last updated: 21 September 2026
Izakaya Mitto respects your privacy. This policy explains how we handle personal information provided to us through enquiries, reservations and other interactions with our restaurant.

Information You Provide
When you contact us or make a reservation, the information you provide may include:

• Your name, phone number and email address.

• Your reservation date, time and number of guests.

• Special requests, dietary requirements or allergy information.

• Feedback and other details you include in your communications.

Please provide only information relevant to your enquiry or visit. If you share another guest’s personal information, please ensure you have their permission.

How We Use Your Information
We use information provided to us to manage reservations, respond to enquiries, communicate about your visit and assist with your requests.
If you choose to share dietary requirements or allergy information, we use it to help our team understand your dining needs. You do not have to provide this information, although withholding it may limit our ability to assist with specific requests.

Online Reservations
Our website links to OpenTable for online reservations.
Information you submit through OpenTable is handled under its privacy policy. We use reservation information made available to our restaurant to manage your booking and assist with your visit.
Please review OpenTable’s privacy policy when using its service.

Gift Cards and Payments
Our website links to Square for gift-card purchases.
Information entered through Square, including payment information, is handled under Square’s privacy policy. Please review the privacy information provided by Square before completing a purchase.

Sharing and Protecting Information
We limit our use and sharing of personal information to what is reasonably needed to handle your booking, enquiry or transaction, provide our services, or meet applicable legal obligations.
This may involve relevant restaurant staff and service providers involved in fulfilling your request.
We take reasonable steps to protect the personal information we hold. We retain it for business and legal purposes and take reasonable steps to securely delete or de-identify it when it is no longer needed.

Marketing Preferences
If you receive promotional communications from us, you can request that they stop by using the unsubscribe option provided or contacting us.
Necessary communications about an existing reservation, purchase or enquiry may still be sent.

Third-Party Websites
Our website includes links to external services, including OpenTable and Square. Their privacy policies explain how they collect, store and use information, including their use of cookies and any processing outside Australia.
This policy applies to information handled by Izakaya Mitto. Please review the relevant provider’s policy when using an external service.

Access, Corrections and Privacy Concerns
You can contact us to request access to personal information we hold about you, request a correction or raise a privacy concern.
We may need to verify your identity before providing information or making changes. We will review your request and explain our response, including any applicable limitations.
For information held independently by OpenTable or Square, please contact the relevant provider directly.
If your concern remains unresolved, you can contact the Office of the Australian Information Commissioner through oaic.gov.au to enquire about available complaint options.

Changes to This Policy
We may update this policy when our services or information-handling practices change. The latest version will be published on this page with an updated date.

Contact Us
For privacy enquiries or requests, please contact our restaurant team in person or write to: office.rocks@mitto.com.au

Privacy Enquiries
Izakaya Mitto
127 George Street
The Rocks NSW 2000
Australia